One of the most important things you can do to get five-star reviews and get people to book again is to make the experience comfortable and easy. People who stay at Airbnb properties today want more than just a place to sleep. They want their stay to be easy, fun, and well-planned. If you own one property or multiple short-term rentals, making them more comfortable and convenient can greatly increase guest satisfaction and your success on Airbnb. Below, we list the most important strategies that will help you make your guests feel welcome and have a smooth stay from start to finish.
Every Airbnb should have these basic amenities
Giving guests the basic things they need makes them feel at home as soon as they arrive. These things also show that you care about their comfort and daily needs.
Carefully stock the basics
Soft towels, comfortable pillows, high-quality linens, and extra blankets make a big difference. Guests like having choices, especially when they are traveling with kids or when the weather changes with the seasons.
Add Things You Need Every Day
Toiletries, cleaning supplies, laundry detergent, and kitchen staples like salt, oil, coffee, and tea make sure that guests don’t have to go to the store for anything else. Little things that make life easier stick with you.
Give people reliable Wi-Fi and entertainment
Both business and leisure travelers need fast internet. Include streaming services, board games, books, and a separate work area to meet the needs of different guests.
Smart technology to make guests’ experiences better
Technology can make things easier for guests and give your rental a more modern look.
Use smart locks to get in and out easily
Smart locks make it easy to check in on your own and do away with the need for physical keys. Guests like not having to meet in person or worry about being locked out.
Add Smart Lighting and Thermostats
Automated climate control keeps guests comfortable without having to follow complicated instructions. Smart lighting with preset scenes can set the mood and make things easier.
Give people USB charging stations and fast chargers.
Guests like that there are charging ports all over the house that are easy to get to because they have a lot of devices with them. This simple tech update makes things easier right away.
Making a space that is warm and inviting
The physical environment is where comfort begins. Guests will feel at home and relax in a cozy, well-decorated space.
Pick furniture that is both comfortable and stylish
Buy a good mattress, comfortable chairs, and furniture that looks good and lasts a long time. These things make your property look good and feel good to be in.
Make the Place Feel Warm
Soft lighting, layered fabrics, plants, and art all help to make a space feel calm. The room is welcoming to all kinds of guests because it has neutral colors with bright accents.
Keep an Eye on the Noise and Temperature
Give them fans, heaters, blackout curtains, and white noise machines. These extras make it easier for guests to get a good night’s sleep and wake up peacefully.
Making the check-in and check-out process easier
A smooth check-in and check-out process has a big effect on how happy guests are overall.
Give clear, step-by-step instructions
Make sure that the instructions are clear and easy to follow, from how to park to how to use the keypad. Pictures or short videos can help guests feel more at ease in places they don’t know.
Be Flexible with the Timeline
If you can, let people check in early or check out late. Guests like having options, especially when they have to travel for a long time or when their flights don’t always go as planned.
Send Automatic Messages
Scheduled reminders for check-in, check-out, and house rules help keep things organized without making guests feel overwhelmed. Automation makes sure that communication is always clear and quick.
Making a guidebook for things to do and see in the area
A well-made guidebook makes things easier and improves the overall experience by connecting guests with the area.
Point out important local services
Include grocery stores, pharmacies, gas stations, emergency numbers, and ways to get around that are close by. This information helps guests find their way and saves them time.
Tell Us About Your Favorite Places to Eat and Things to Do
Personal recommendations seem more real than lists of things to do. Tell us about your favorite places to walk, have brunch, and go to attractions.
Give out maps, QR codes, and travel plans
Add maps or QR codes that link to directions to make it easy to find your way around. One-day or weekend itineraries that are carefully planned can make their stay better and make planning less stressful.
How Home CoHost Makes Guests More Comfortable and Convenient
At Home CoHost, we focus on making guests’ experiences better by making sure that every detail, from important amenities to easy check-ins, is handled perfectly. Our expert cohosting team handles communication, cleaning coordination, setting up the property, making guidebooks, and helping guests with their specific needs. We make sure that every stay is easy, welcoming, and memorable, which helps property owners get better reviews and make more money. Find out how our full-service cohosting services can change your rental at Home Co-Host.