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Galaxy Lights at Space Center Houston: A Dazzling Holiday Journey Through Space

Discover Houston’s Space-Themed Holiday Tradition

Every holiday season, Galaxy Lights at Space Center Houston turns the home of NASA’s Johnson Space Center visitor experience into a glowing universe of color, music, and technology. More than a million square feet of space-themed lights, 3D projections, and interactive displays transform the center into an after-hours adventure that blends festive magic with real space exploration.

As we walk through the illuminated campus, we are surrounded by rockets, spacecraft, and holiday scenes reimagined in LEDs. It is not just another light show; it is a journey that lets families, couples, and space enthusiasts see Space City’s most iconic destination in a completely new way.

Immersive Light Displays Among Real Spacecraft

Galaxy Lights carefully layers its displays around authentic space artifacts. Guests stroll beneath a glowing Space Launch System (SLS) light installation, admire the twice-flown SpaceX Falcon 9 rocket accented by “Lights Around the World,” and explore Independence Plaza under the wing of the historic shuttle carrier aircraft NASA 905.

The centerpiece experiences often include:

A towering “shooting star” installation, one of the largest single holiday decorations in Texas
A 200-foot LED tunnel made of hundreds of thousands of synchronized lights
Interactive light pods with multicolored platforms that react as guests step, dance, and play on them

Throughout the evening, visitors can pause for hot cocoa, seasonal snacks, and photo opportunities that bring together glowing planets, rockets, and classic holiday symbols.

Family-Friendly, Accessible, and Perfect for Date Night

Galaxy Lights is designed for all ages. Wide outdoor pathways, spacious viewing areas, and indoor segments inside the center make it easy for families with strollers, multigenerational groups, and guests with accessibility needs to enjoy the event together.

We see children racing toward the light tunnels, couples taking romantic photos under shimmering trees and satellites, and groups of friends capturing social-media-ready shots in front of glowing Saturns and spacecraft. Because the event takes place after the museum’s daytime hours, it feels like a private, after-dark adventure through NASA history and holiday wonder.

Where to Stay Near Space Center Houston (Short-Term Rentals vs Hotels)

When you visit Space Center Houston for Galaxy Lights, where you stay can shape your entire experience. Traditional hotels near Clear Lake and the NASA area offer convenience, but they often come with limited space, less privacy, and higher per-night costs for families or groups. By contrast, short-term rentals give you full kitchens, living rooms, extra bedrooms, and the comfort to unwind after an evening under the lights.

We recommend choosing a professionally managed short-term rental with Home Co-Host for your Houston stay. We carefully curate properties in convenient, desirable neighborhoods with easy access to Space Center Houston and other major attractions, ensuring each home is spotless, well-equipped, and ready for self-check-in. Our team handles guest communication, maintenance, and local guidance, so you can focus on enjoying your trip while we take care of the details. Book your Houston stay with Home Co-Host for trusted hosting.

How We Recommend Planning Your Galaxy Lights Visit

To make the most of Galaxy Lights, we encourage guests to plan the evening like a mini mission:

Choose your date and tickets early. Holiday evenings can be popular, especially close to major winter holidays and weekends.
Arrive with time to explore. Plan for several hours so you can walk the entire route, linger at interactive areas, and enjoy seasonal treats.
Layer up for outdoor segments. Much of the experience is outdoors, so bring a jacket, comfortable shoes, and perhaps gloves for cooler nights.
Combine with daytime exhibits. Consider visiting the daytime exhibits at Space Center Houston, then taking a break at your Home Co-Host rental before returning for Galaxy Lights in the evening.

This approach turns a single attraction into a full Houston getaway centered on space exploration, learning, and festive fun.

Ideal for Local Traditions and Out-of-Town Guests

For Houston-area residents, Galaxy Lights can easily become an annual holiday tradition. Each year introduces updated displays, new arrangements around rockets and spacecraft, and refreshed interactive areas, so the experience feels familiar yet exciting.

For out-of-town guests, Galaxy Lights is a compelling reason to visit Houston in the winter. The combination of mild Gulf Coast weather, world-class museums, diverse dining, and unique attractions like this makes planning a long weekend simple. Staying with Home Co-Host helps visitors position themselves within easy driving distance of Space Center Houston, downtown, and other top neighborhoods.

InterContinental Houston: Luxury Hotel Beside Texas Medical Center

Luxury Hotel in the Heart of Houston’s Medical Center

At InterContinental Houston, we position you right where Houston works, heals, and explores. This upscale hotel sits beside the world-renowned Texas Medical Center, with Rice University, the Museum District, NRG Stadium, and The Galleria just moments away. Guests enjoy a refined, contemporary setting with warm Texas hospitality, making it ideal for medical stays, business trips, and cultural getaways alike.

Spacious public areas, elegant design touches, and attentive staff create a calm retreat after a day of appointments, meetings, or sightseeing. Whether you are arriving for treatment support, a conference, or a weekend in the city, the hotel is designed to balance comfort, convenience, and style.

Elegant Rooms and Suites with Thoughtful Details

The hotel features 354 rooms and suites, each designed with restful elegance and practical amenities. Premium bedding, blackout drapes, plush bathrobes, and designer toiletries help guests unwind, while Smart TVs, laptop-friendly workspaces, and fast Wi-Fi support work and entertainment.

Guests can choose from classic rooms to premium rooms and multi-room suites, many with sweeping views over the Texas Medical Center and nearby neighborhoods. For those seeking an elevated experience, Club InterContinental access adds private lounge benefits such as a gourmet breakfast, evening bites, and dedicated concierge service.

Dining at Safina and The Naturalist Bar & Lounge

On-site dining is a core part of the InterContinental Houston experience. Safina Mediterranean serves international and Mediterranean-inspired cuisine for breakfast, lunch, and dinner, combining fresh ingredients with a relaxed yet polished atmosphere. It’s ideal for business breakfasts, working lunches, or a leisurely evening meal without leaving the property.

The Naturalist Bar & Lounge offers creative cocktails, wine, and light bites in an inviting social space, perfect for a pre-dinner drink, a casual meeting, or a nightcap after a long day. Together, these venues give guests a full culinary experience within the hotel, supported by room service for quiet nights in.

Business-Friendly Amenities and Meeting Spaces

We recognize that many travelers arrive in Houston for serious work. InterContinental Houston supports this with a 24-hour fitness center to reset between meetings, a fully equipped business center, and numerous meeting rooms tailored to corporate events and conferences. With up to 18,000 square feet of event space, including a grand ballroom and flexible breakout rooms, the property can host everything from intimate board meetings to large medical symposia.

High-speed Wi-Fi, AV support, and professional event staff keep programs running smoothly, while an outdoor pool terrace and terrace-level spaces provide refreshing venues for networking receptions and social gatherings.

Location Advantages for Medical, Academic, and Leisure Stays

The hotel’s location is a major advantage. Texas Children’s Hospital, Houston Methodist, and MD Anderson Cancer Center are all within walking distance or a short ride, supported by a complimentary local area shuttle. Guests headed to Rice University, the Houston Zoo, or the Museum District enjoy quick connections by foot, shuttle, or light rail.

Valet and self-parking, an EV charging station, and convenient access to major roads make arrivals and departures straightforward, whether you are flying in for a short visit or planning an extended stay in Houston.

Home Co-Host: Short-Term Rental Alternative Near the Med Center

Alongside premium hotel options, we at Home Co-Host provide professionally managed short-term rentals throughout Houston, including neighborhoods close to the Texas Medical Center and Museum District. Our properties offer full kitchens, private living areas, in-unit laundry in many homes, and a more residential feel that many guests prefer for longer stays. We carefully vet and style each property, then manage cleaning, maintenance, and guest support so you enjoy a seamless, hotel-like experience in a home setting. For medical visits, extended business projects, or family trips, we help you feel like a local while keeping comfort and convenience at the center of your stay. Discover more stays in Houston with Home Co-Host here today.

Hotel vs Short-Term Rental: Choosing the Right Stay Near TMC

We understand that choosing between a luxury hotel and a short-term rental depends on your priorities. InterContinental Houston excels at full-service hospitality, on-site restaurants and bars, daily housekeeping, and extensive meeting and event space. It is ideal for shorter trips, high-touch service, and events that require on-property infrastructure.

Our Home Co-Host rentals, by contrast, serve guests who want more space, kitchen facilities, and a local neighborhood experience, often at a better value for multi-week stays or families needing multiple bedrooms. By comparing your length of stay, group size, and desired level of service, you can decide whether a full-service hotel or a professionally managed rental best matches your trip.

Making the Most of Your Houston Visit

When you plan a trip to the Texas Medical Center area, you are balancing comfort, convenience, and cost. InterContinental Houston delivers a polished luxury hotel experience with on-site dining, pool, shuttle, and business-ready spaces steps from hospitals and universities. We complement that option at Home Co-Host with spacious, fully equipped rentals that feel like home while keeping you close to the same world-class institutions and attractions.

By understanding what each accommodation style offers, you can confidently choose the stay that supports your health, work, or leisure goals in Houston.

Building Lasting Partnerships Through Genuine Care

A Company Based on Caring and Connecting

A simple truth lies at the heart of every successful business: people are important. At our core, we are a small business made up of people who really care about the people we work with. Every client, project, and conversation is a chance to build trust and make something important. We don’t just offer services; we also build relationships based on trust, honesty, and shared success.

We think that good things happen when you are honest and respectful to others. Our goal has always been to go beyond business and make real connections with people. It’s not important how many clients we have; what’s important is how well we serve them and how much value we add to their lives and businesses over time.

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The Strength of Real Relationships

In a world where machines do most of the work, and people don’t talk to each other, we are proud to offer something different: a personal touch. We see our clients as partners, not just accounts, so we take the time to learn about your goals, problems, and vision.

We know that it takes time to build strong relationships. They don’t just happen; they take work, honesty, and communication. We promise to be there for you every step of the way, whether it’s in person, by phone, or by giving you clear updates. Our clients trust us because they know we care, and that care is what guides all of our choices.

A Way to Work Together for Success

We don’t just look at sales or numbers to see how well we’re doing. We measure it by how well our clients do instead. We win when you win. We believe that working together is the best way to get things done, and we see every project as a shared journey. We work closely with each client to learn about their needs, find opportunities, and come up with solutions that really work and can be measured. Discover how teamwork creates success in property management through our in-depth article.
We have a small but dedicated team with a wide range of skills, from strategy and marketing to operations and design. Our only goal is to help you succeed. We know what it means to work hard, be flexible, and stay strong because we are a small business ourselves. That compassion and understanding guide everything we do.

The Home Co-Host Difference

We apply the same idea of care and connection to short-term rentals at Home Co-Host. We help property owners, hosts, and investors turn their homes into successful, guest-ready spaces. Our team takes care of everything, including managing listings professionally, setting dynamic prices, talking to guests, doing maintenance, and designing. To learn more about how this approach works, you can explore The Home Co-Host Difference.

Our personal touch is what makes Home Co-Host stand out. We treat each property like it’s our own, making sure that every detail shows comfort, quality, and professionalism. We think that making guests feel at home and owners feel good about themselves, is important. We have helped many clients make more money and have a better hosting experience by combining our knowledge of hospitality with real care.

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Putting money into people, not just projects

We believe that business is all about people. We invest time in listening, understanding, and adapting to the needs of our clients. We are proud of the trust that our partners have in us and never take it for granted. We give every project, big or small, the same amount of care and attention. To understand why this philosophy matters, explore why investing in people creates stronger results.

We’re not here to hurry through things or give you quick fixes. We’re here to make something important: relationships that get stronger over time and give us value that lasts. You’re not just another client when you work with us; you’re a valued partner whose success really matters to us.

Going forward together

Our focus will always be on people first, no matter how much we grow. We will keep building real relationships, helping our partners, and working together to achieve new goals. At the end of the day, what makes a business successful isn’t how big it is, but how strong the relationships are that support it. To understand this philosophy in action, explore how we prioritize collaboration and long-term success in our approach by visiting Going Forward Together, How Collaboration Drives Long-Term Success.

We’d love to talk to you if you’re looking for a team that really cares, listens, and is there for you. Together, let’s build something lasting, one partnership, one success story at a time.

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Visiting the Museum of Fine Arts, Houston: Complete Visitor Guide

Why the Museum of Fine Arts, Houston Belongs on Your Itinerary

We invite you to discover the Museum of Fine Arts, Houston (MFAH), one of the largest and most important art museums in the United States. Its collection spans over 5,000 years of history and includes nearly 70,000–80,000 works from six continents, ranging from ancient artifacts to cutting-edge contemporary installations.

We see MFAH not only as a museum, but as a cultural campus. The Susan and Fayez S. Sarofim Campus brings together three main gallery buildings, the Caroline Wiess Law Building, the Audrey Jones Beck Building, and the Nancy and Rich Kinder Building, alongside the Glassell School of Art and the Lillie and Hugh Roy Cullen Sculpture Garden. The museum also operates two historic house museums, Bayou Bend Collection and Gardens and Rienzi, which highlight American and European decorative arts.

Museum of Fine Arts, Houston Tickets & Admission

We recommend planning your MFAH visit around your budget and the experiences you want most. Standard All Access tickets for adults (19+) are typically around $24, with discounted rates for seniors and teens, while children 12 and under enjoy free general admission.

We especially encourage taking advantage of Free Thursdays, when admission to the MFAH permanent collections is free for all individuals, thanks to corporate sponsorship. Special exhibitions still require a discounted All Access ticket on these days, but Free Thursdays remain one of the best ways to experience the museum on a budget.

For visitors planning to see multiple Houston attractions, we suggest considering a Houston CityPASS®, which can save up to about half off combined admission to top sites, including MFAH, over nine days.

MFAH Hours, Location & Parking

We find the museum easy to incorporate into any Houston stay thanks to its central location in the Museum District at 1001 Bissonnet Street, Houston, TX 77005.

Typical opening hours run from late morning to early evening most days, with extended hours on Thursdays so you can enjoy after-work or evening visits. The campus is accessible by METRORail and major city routes, and multiple parking options are available, including museum garages and nearby surface lots. We recommend checking the official MFAH “Visit” page on the day of your trip for the latest information on hours, closures, or special timed-entry requirements.

Exploring the MFAH Campus: Buildings and Highlights

We encourage starting at the Sarofim Campus, where three main buildings anchor the experience:

Caroline Wiess Law Building – The original museum building, expanded with modernist additions, now houses significant collections including art of the Americas, African, Islamic, Asian, and Pre-Columbian works.
Audrey Jones Beck Building – This building focuses on European painting, sculpture, and decorative arts, with strengths in Renaissance, Baroque, and 19th-century art.
Nancy and Rich Kinder Building – Opened in 2020, this striking, glass-clad structure is dedicated to modern and contemporary art, with luminous skylights and courtyard “gardens” that modulate natural light across the galleries.

We also recommend stepping outside into the Lillie and Hugh Roy Cullen Sculpture Garden, designed by Isamu Noguchi. Here, you can wander between pieces by artists such as Matisse, Calder, and Louise Bourgeois in a carefully orchestrated urban landscape, a refreshing counterpart to the indoor galleries.

Must-See Exhibitions and Collections

Because the exhibition schedule changes throughout the year, we advise checking the “Now on View” section of the MFAH website before your visit. Here you’ll find rotating shows that might focus on anything from Impressionist masters and Latin American modernism to immersive light installations and contemporary video art.

Alongside temporary exhibitions, we believe the permanent collection alone can fill a full day. Highlights include:

Masterpieces by European artists such as Rembrandt, Goya, Cézanne, and other key figures in Western art.
A renowned collection of photography and significant holdings of Latin American art.
Expansive galleries dedicated to the Art of the Islamic Worlds, African art, and Pre-Columbian works, offering a global perspective that reflects Houston’s diverse character.

Where to Stay Near the Museum District: Hotels vs Short-Term Rentals

When we look at how visitors experience MFAH, we see that your choice of accommodation can shape your entire trip. Traditional hotels in the Museum District and nearby Downtown Houston provide predictable amenities, loyalty points, and on-site services. However, short-term rentals around the Museum District, Montrose, and Midtown can offer more space, full kitchens, and a residential feel that’s perfect for families, longer stays, or remote workers.

How Home Co-Host Enhances Your MFAH Visit

We recommend Home Co-Host for guests who want a curated short-term rental experience close to the Museum District. Home Co-Host works with property owners to professionally manage and stage homes, set optimal nightly rates, and maintain hotel-level standards for cleanliness and amenities. As a guest, you benefit from thoughtfully stocked essentials, reliable Wi-Fi, and clear communication before, during, and after your stay. Because Home Co-Host focuses on premium neighborhoods and local market expertise, we can help you stay minutes from MFAH while enjoying the comfort and privacy of a real home, whether you’re traveling as a couple, a family, or a small group of art-loving friends. Book your Houston stay with Home Co-Host for comfort today.

Visitor Tips to Make the Most of Your MFAH Day

We suggest these practical steps to improve your experience:

Book tickets online in advance to secure preferred time slots, especially during major exhibitions and weekends.
Arrive early to enjoy quieter galleries in the morning and to orient yourself using the campus map.
Plan breaks at the on-site cafés or nearby restaurants in the Museum District and Hermann Park area.
Combine attractions by pairing your museum visit with a stroll through Hermann Park or other nearby museums for a full cultural day.

Property Maintenance and Online Management

To keep a short-term rental property running smoothly, you need to be consistent, pay attention to details, and take the initiative. Our team of experts is committed to keeping your property in great shape, both in the real world and online. We take care of everything from fixing things and mowing the lawn to keeping your listing up and running online. This way, you can relax and know that your rental income will keep coming in.

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Property Maintenance by Professionals

Every guest wants a space that is clean, comfortable, and well-kept. Our skilled maintenance team checks things out regularly and fixes small problems before they turn into expensive repairs. We do things like fix a leaky faucet, change a light fixture, or repaint a wall quickly and accurately. We also do regular maintenance like mowing the lawn, landscaping, and cleaning the outside of the house. A property that is well-kept not only brings in more guests but also raises its value. To see how professional upkeep can protect your investment, explore property maintenance by professionals.

Long-Term Success with Preventive Care

We don’t just fix problems when they happen; we also try to stop them from happening in the first place. To make sure everything works well, we set up regular checkups on the HVAC systems, plumbing, and electrical parts. Preventive maintenance lowers the cost of emergency repairs and keeps guests happy, which leads to better reviews and more guests. Our goal is to keep your property in top shape all year round, no matter what the weather is like.

How to Keep Your Listing Online and Competitive

We keep your online listing up to date and make sure it can be seen, in addition to taking care of your property. Our management team takes care of listing sites like Airbnb and Vrbo. They make sure that the information is correct, the photos are up to date, and they talk to potential guests regularly. To keep your property competitive in your market, we keep an eye on booking calendars and performance analytics. Your property gets more exposure and more bookings when you stay active online.

The Home Co-Host Difference

We do more than just basic property management at Home Co-Host. Our team offers full co-hosting services that will help your property reach its full potential. We take care of every detail with professionalism and care, from talking to guests and setting prices to marketing and maintenance. Our technology-driven systems keep all of the listings in sync, and our local teams make sure that your property is clean, safe, and appealing. Home Co-Host makes sure that hosts get a steady income and guests have smooth stays every time.

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Why Choose Professional Support?

You need time, skill, and the ability to respond quickly when guests are involved to manage a property. Working with a professional team makes sure that repairs are done on time, the lawn is mowed regularly, and guests are always happy. You don’t have to worry about problems that come up at the last minute or mistakes in your online listings anymore. Our professionals handle both the physical and digital aspects of property management, making sure that your rental business runs smoothly.

Hosting Without Any Worries

Property owners can relax knowing that everything is taken care of professionally with our full maintenance and listing management service. We make sure that your property always looks great, from emergency repairs to regular maintenance, and is easy to find online. When you have a reliable team handling the details, hosting is easy.

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Maximizing Your Airbnb Success: The Essential Guide to Co-Hosting

Airbnb co-hosting has become an essential service for many property owners seeking to optimize their short-term rental operations. By partnering with experienced co-hosts, hosts can delegate various responsibilities, ensuring a seamless experience for both themselves and their guests.

What is Airbnb Co-Hosting?

Airbnb co-hosting involves a partnership where an experienced individual or company assists a property owner in managing their Airbnb listing. This collaboration allows hosts to share the workload associated with short-term rentals, from guest communication to property maintenance.

Benefits of Airbnb Co-Hosting

Expertise and Experience

Co-hosts bring valuable experience to the table, having managed multiple listings and encountered various scenarios. Their expertise can lead to improved guest satisfaction and optimized operations.
Time Management

Managing an Airbnb can be time-consuming. By delegating tasks such as guest communication, cleaning coordination, and maintenance to a co-host, property owners can focus on other priorities.
Enhanced Guest Experience

A dedicated co-host ensures prompt responses to guest inquiries, personalized recommendations, and efficient problem-solving, leading to better reviews and repeat bookings.
Optimized Pricing and Occupancy

Experienced co-hosts can implement dynamic pricing strategies, adjusting rates based on demand and market trends, thereby maximizing occupancy and revenue.

Airbnb’s Co-Host Network

Recognizing the growing demand for co-hosting services, Airbnb introduced the “Co-Host Network” feature. This tool allows hosts to find and hire co-hosts directly through the Airbnb app, streamlining the process of managing listings. Hosts can compare and select co-hosts based on factors like location, hosting experience, and home type. Co-hosts can assist with tasks such as managing listings and communicating with guests. Hosts have various payout options for co-hosts, including a cleaning fee, percentage per booking, or a fixed amount. The feature is available in the US, Canada, the UK, and other countries.

How to Choose the Right Co-Host

Selecting the right co-host is crucial for the success of your Airbnb operation. Consider the following when making your choice:

Experience and References: Look for co-hosts with a proven track record and positive reviews from other property owners.
Services Offered: Ensure the co-host provides the specific services you require, whether it’s guest communication, cleaning coordination, or pricing optimization.
Compatibility: Choose a co-host whose working style and values align with yours to ensure a harmonious partnership.

Airbnb co-hosting offers a strategic solution for property owners aiming to enhance their rental operations. By leveraging the expertise of experienced co-hosts, hosts can improve guest satisfaction, optimize pricing, and effectively manage their listings, leading to increased profitability and a more enjoyable hosting experience.

5 Points on how to be an Airbnb host

Have you thought about how to be an Airbnb host? Well you should ask yourself what kind of Airbnb host you want to be and how you want to manage and run your home as Airbnb.

1. What kind of Airbnb host do you want to be?

The journey of how to be an Airbnb host starts with the type of Airbnb you want to run. Do you wan to have personal guests over and be a host who is always available and socialize with your guests? Or do you want to run your Airbnb as a passive income business, possibly never meeting your guests in person? Or do you want to want to fully automate your Airbnb while personally greeting your guests and being available.

So of the answers of what kind of Airbnb host you want to be may also depend on where your Airbnb is located, the amenities you can offer and what kind of host you want to be.

2. Setup your house or apartment to be an Airbnb

Think about what unique features and advantages your property offers. Think about how to be an Airbnb host. What unique traits do you want to bring to your Airbnb? Take a look at comparable listings in your area to learn about what other hosts are offering.

You may not be so lucky that your property is located across the street from the main train station or bus terminal in downtown. So you want to find something that is appealing to your guests.

Go through the Airbnb feature list and add anything that can easily be added, like an iron, or buy a fire extinguisher etc.

Don’t forget to take pictures of the unique features. Maybe you can offer free private parking, or you have a washer and a dryer.

3. Create your Airbnb listing

Go ahead and start creating your listing. Start with the basics of location, Airbnb features, etc. Also take the time to add local attractions, include the closest convenience stores, grocery stores and what else you can think your guest may find helpful.

You don’t have to fill everything out in one sitting. Go back to your listing and revise it. Add your personality to the listing, add details over time.

4. Add your personal touch

There is no one correct answer on how to be an Airbnb host. Add your personal touch, but keep it professional. You want to offer the efficiency and convenience of a hotel while adding a little of your personal touch.

Do the things that you like. Do you want to meet and greet your guests – maybe have a beer with them one night? be flexible and cater to your guests need and wants. Some guests enjoy interacting with the host, others want to be left alone.

5. Get started and refine

The best way to be an Airbnb host is to get started. Create your listing. You can start by emulating someone else’s listing. Plan to over deliver when you start out. Keep in mind you don’t have any reviews yet, and you don’t know what can go wrong (yet). You can put out some free water and snacks. Meet to greet your guests or wish them farewell to ask them how their stay was and ask them to leave a positive review for you, or if they had any concerns, you can learn how to improve your services.

5 Communication Tips for Airbnb Host

When it comes to being a great Airbnb Host it’s all about customer service and great communication to set yourself apart and become an Airbnb Superhost. Here are 5 basic communication tips that will help you be a great Airbnb host.

1. Fast Response Time

A quick response time is the key to great customer service and being a great Airbnb host. Put yourself into the customer shoes. They want to make plans and stay at a place that is reliable and available. So the faster you are able to respond to the customer’s requests and questions the more comfortable you make the feel.

A fast response time is even more important if the fuse goes out, and also if your guest want to know what the best dinner options in the area are.

Responding fast is important, but make sure not to be sloppy. Still take your time to craft a complete and friendly message. A great way to be fast and still thoughtful is by using Saved Messages.

2. Use Saved Messages

Use the Saved Messages feature in Airbnb, or Template feature in HomeAway. You can also use Google Docs to save your canned responses. Keep your responses handy and close by so that you can respond fast.

Take some time and prepare well crafted responses to the most common questions. Refine your responses over time. You will get stronger and stronger with better saved messages on your way to become a great Airbnb Host.

3. Always Keep it Positive

A great Airbnb host stays friendly and upbeat, even if your guest is impossible, rude, broke your stuff, or treats you and your property badly. We know it can be hard, but try to keep it positive and nice.

For example, there is no hot water due to nobody’s fault. Obviously your guest will be upset and want the problem to be resolved. Your job is to put their mind at ease. Apologize first, and demonstrate that you’re taking action. Take the extra minute to apologize and explain to them what you’re going to do, instead of running to the basement and leave them without information.

4. Be Proactive

Check in with your guests, before they arrive, after they arrived, during their stay, before they leave and after they left. It’s okay. It’s never too much. Don’t be creepy, you’re just checking and and asking if they need anything. Most guests won’t need anything, also most customer won’t ask you and if they do have a question, they will be thankful that you asked. Most of our guests are too busy and ignore the messages, but nobody complains about one too many messages.

5. Ask for a Positive Review

We hope you have done everything right so far. Then you should ask for a positive review after your guests stay and build up your 5-star reviews. This will go a long way to become a great Airbnb host.

Become a great Airbnb Host

Be delicate when things go wrong. If you stay positive and friendly, and you communicate proactively, you can get a 5 star review for a stay that most people would consider a disaster. Again, don’t aim for that, but handle the situation like the great Airbnb host you want to be and your guest will respond in kind.